Return Policy

30 Day Free Return, Money Back, OR Exchange

100% of the invoice value

Zero Shipping

Infinity
Exchange

80% of the current product value

Rs: 500 shipping and processing

Buy
Back

80% of the current product value

Rs: 500 shipping and processing

  • Exceptional Creations and leather goods (such as bags, wallets, etc.) are not eligible for Infinity Exchange, Buy Back, 30 Days free return, money back or exchange policy applies.
  • Offline purchases from Showroom or Headquarters or any other offline purchases not made from binnysworld.com are not eligible for Infinity Exchange, Buy Back 30 Days free return, money back or exchange policy applies.
  • Returns are only applicable on orders shipped within India.
  • Orders once placed can be cancelled before the order has been dispatched, if any amount has been paid by the customer, will be refunded within 10 working days.
  • Returns can be initiated by the customer within 14 days of invoice date, if approved, then the refund will be initiated within 10 working days.
  • Once your returned item jewellery or bags is received our Quality Assurance department will review the returned item.
  • Any item that shows the sign of wear or have been altered, resized in case of jewellery (by a Jeweller other than the company), or damaged cannot be accepted, also for 30 Days free return, money back or exchange policy.
  • All Product should be accompanied with Original/Copy of Invoice and Original Product Certificate in case of jewellery for all exchanges.
  • In case the customer cannot produce the original certificate, the company will send the jewellery to the Lab for recertification. The shipping and certification cost shall be borne by the customer.
  • The money back amount will be 100% of actual amount paid. In case, any coupon, Discount or Promo Codes were used during the original purchase, the Buyback/exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
  • In case of a refund, payment of the refund amount shall be done by the way of an online bank transfer to the customer's bank account within the 10 days of receipt of product. If the mode of the payment is through online debit/credit cards/net banking, the refund will be processed by reversal of the previous transaction.
  • In case the exchanged value is higher than the value of the old product, the customer will have to pay the difference between the new product chosen and the amount paid towards the old product. In case the exchanged value is lesser than the value of the old product, the difference will be held as a credit for future purchase.
  • The prevailing market value will be determined by the company.
  • For all Buy-Back transactions, Value added tax at the applicable rate shall be collected from the Buy-Back value. The prevailing rate for jewellery is 3% and bags is 18%.
  • This feature is not available for International Orders (Orders that will be shipped abroad from India)
  • Binny’s World reserves the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.
  • In the event you want to resize your ring, the company will resize the ring free of cost except in certain cases where resizing is not possible.
  • If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
  • If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
  • In case of a refund, the payment of the balance refund amount shall be made by way of an online bank transfer within 10 days of dispatch of the resized product.
  • If for some reasons, your product needs to be repaired, the company shall repair/replace the product for charges to be determined on a case to case basis.
  • Shipping charges under Repairs & Resizing policy shall be borne by the customer.
  • This feature is not available for International Orders (Orders that will be shipped abroad from India).
  • FREE shipping is only available for orders only within India. Orders will be shipped with full insurance. We request all customers to check the parcel for any damage or tamper before receiving or signing for receipt.
  • Only transit insurance shall be provided by Binny’s World and it shall be valid only up to the time of acceptance of delivery.
  • Every package from us arrives at your doorstep in a durable, tamper-proof packing. Your item is delivered to you in an exclusive Binnyworld.com packaging along with the relevant certificates and invoice.
  • Full Terms and conditions, shipping policy, privacy policy and return policy are available on the website.

© 2018 Binny's World. All Rights Reserved.

Developed by : Gatisofttech